Terms and Conditions

Subscriptions

Free Trial

Wokpa Audio Services may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").

You are required to enter your billing information to start your free trial period

The free trial will give you full access to our podcast maker software. You will only be able to create a limited numbers of episodes during the Free Trial period.

At the end of the trial period you will be charged and your subscription will be active. To avoid this you should cancel the subscription BEFORE the end of the trial period.

At any time and without notice, Wokpa Audio Services reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.

Fee Changes

Wokpa Audio Services may, at its sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial").

You may be required to enter your billing information in order to sign up for the Free Trial.

If you do enter your billing information when signing up for the Free Trial, you will not be charged until the Free Trial has expired. On the last day of the Free Trial period, unless you cancelled your Subscription, you will be automatically charged the applicable Subscription fees for the type of Subscription you have selected.

At any time and without notice, we reserves the right to (i) modify the terms and conditions of the Free Trial offer, or (ii) cancel such Free Trial offer.

Refunds & Subscription Cancellations

Customers can cancel their subscription at any time. The subscription will remain active until the end of the “billing cycle” in which it was cancelled.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). We will not make any claim on your content.

You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, you grant us the right and license to use, modify, perform, display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights

You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Our team may access your account dashboard, and view your content, if we're required to assist with support or technical issues that you experience, or if we have good reason to believe that you are violating our terms and conditions.

Intellectual Property

The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Wokpa and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Wokpa.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Wokpa.

Wokpa has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Wokpa shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

Limitation of Liability

In no event shall Wokpa, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Wokpa, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

File Retention & Backup

‍Wokpa is not a file storage service, and you should always keep original copies of any files that you upload to Wokpa, or record directly into the app. While we'll endeavour to keep your uploaded files active and ready for use, we can't guarantee that we'll retain them, permanently, and are not responsible for the safety of your original recordings.

Wokpa will aim to store your uploaded files, and those you create in the app, for as long as you're an active paying member. If your subscription lapses, through cancellation or otherwise, then Wokpa will delete your stored files 3 months after the date your paid subscription ends.

If you reactivate a paying subscription before the end of the 3 month period, then your files will continue to be stored. Again, please ensure you keep copies of your own files in the event that we're unable to store them for you.

Fair Use

Wokpa offers unlimited use to many features, and aims to offer a great user experience throughout. We strive to offer a simple and transparent pricing system as a part of this. We don't charge extra costs when Wokpa is used reasonably and normally. Your usage is all included within the base price. We do, though, need to make sure that our services work fairly for everyone and with the best possible user experience. This means a great quality of service to every user, in a fair and distributed way.

To ensure that every user can access Wokpa in an optimal way, we monitor technical usage and jobs done according to our Fair Use Policy. This policy has been put together to avoid improper use of Wokpa's tools, so that we can offer all our customers an excellent user experience.

We monitor recording tool usage, and ask that users respect these limits. If you're regularly exceeding these limits, we'll get in touch to discuss our options. This may involve an extra cost to your service with Wokpa.

Audio Processing

When you upload a recording, or create a recording directly in the app, Wokpa does audio clean-up processing work on that file. This uses up server processing power. In normal usage we have plenty of resources to account for this, but we have monthly upper limits to ensure that any single user cannot use up an unfair proportion of server resources and disadvantage other users. The limits are as above, in the call recording example.

Daily shows, and weekly shows, would be expected to upload up to 10 hours per month, at an upper extreme. If you regularly go above this limit, we'll get in touch to discuss options. This may involve an extra cost to your service with Wokpa.

In reality, the majority of weekly shows run 40 minutes to 1 hour, at most, so an average weekly show would tend to use 4 to 5 hours of uploads per month.

We monitor upload levels, and ask that users respect these limits. If you're regularly exceeding these limits, we'll get in touch to discuss our options.

Objectionable Content

Wokpa has the right, but not an obligation, to review and subsequently delete any content on our systems that we determine, at our sole discretion, to be objectionable or offensive content, as defined below. Wokpa also has the right, but not the obligation, to limit or close customer accounts for those customers who create such objectionable or offensive content, or engage in otherwise unacceptable activities on or through our platform.

You may not create or store materials on Wokpa's platform which are unlawful, threatening, offensive, libellous, obscene, defamatory or otherwise objectionable. Examples of this type of objectionable content include, but are not limited to:

• abuse, harassment, threats or intimidation of any person or organisation.
• taking part in, or contributing to, any kind of illegal activity.
• taking part in, or contributing to, any activity that violates the rights of others.
• the use of derogatory, discriminatory or racist language, or any language that could be described as hate speech.
• creating or promoting content which could be harmful to others.
• the use of speech, visuals, sounds or other content which denigrates or disparage others, or promotes denigrating or disparaging others.

Contact Us:

If you have any questions about these Terms, please contact us: info@getwokpa.com